Attach files to your Knowledge Base articles

Last Updated: May 21, 2020

How do I add attachments to my article?

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  1. In the article Body text editor, select Relay text formatting 14 (Manage Files). 
  2. Click Select File(s) and browse for file(s) on your computer.
  3. Select Attachment as the File Type.
  4. Click Upload File(s). The first uploaded file will appear in the article body as a link where you left off. If you click on the attachment, it will open in the same window as the article. You can edit the attachment just like you would a link. More attachments can be inserted in the article by re-opening Relay text formatting 14 (Manage Files) and clicking on the file image. 

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