(Only becomes available when the License Type is Plus)
This is used to Enable or Disable multiple suspended transactions on the Register.
- Setting to OFF will disable multiple suspended transactions.
- Setting to LOCAL, will suspend the transactions to the Register only, and will only be accessible from the Register that suspended the transaction.
- Setting to ON will suspend the transactions to the Portal, and will be accessible by all Registers within the Store.
“On” is subject to a Wi-Fi connection. If Wi-Fi is interrupted, all suspended transactions will become unavailable
- Suspending a Transaction (Both Modes)
- Resume a suspended transaction (Both Modes)
- Editing a Suspended Transaction Name (Both Modes)
- Suspending an Empty Transaction (Both Modes)
- Filtering Suspended Transactions
The procedure for suspending a transaction is the same for both Suspending Modes
- You can add predefined suspension names in the Portal by configuring the Suspend Transaction Name in the Portal.
- If you do not give the suspended transaction a name, the Register will add the default name which is the Staff Member who is suspending the transaction, and the time and date of the first suspension of the transaction. For example; Alisha Bell 15:27 02/01/2019
- Add some Products to the Journal
- Tap the Suspend icon
- Give the transaction a Name, or select
from a Predefined List - Tap Suspend
NOTES:
- To create an empty Suspended Transaction, skip Step 1. See also below for more information.
The procedure for resuming a transaction is the same for both Suspending Modes.
- There is no limit on the number of times you can resume and suspend a transaction. Each time you resume, you can add new products to the transaction then suspend it again.
- Tap the Suspended List icon
- Locate the transaction you want to resume
- Tap Resume
The procedure for editing a transaction name is the same for both Suspending Modes.
- You can add predefined suspension names in the Portal by configuring the Suspend Transaction Name in the Portal.
- Tap the Suspended List icon
- Locate the transaction you want to rename
- Tap Edit Name
- Change the name as required,
or select from the Predefined List - Tap Save
The Register has the functionality to suspend an empty transaction, which is useful when you need to reserve a transaction for a customer. For example, reserving a table in a Restaurant.
- The workflow is slightly different depending on how the config key Suspend Empty Transactions is set.
When set as On and Resume
- Tap the Suspend icon
- Give the transaction a Name, or select
from a Predefined List
Notes:
- After the name is entered, the transaction will be saved to the Suspended Table, but will still be available in the Journal.
- From here you can either;
- Start adding products, then tap the Suspend Icon to save the transaction and start another transaction, or
- Tap the Suspend Icon immediately after naming the transaction to start a new transaction.
When set as On and Suspend
- Tap the Suspend icon
- Give the transaction a Name, or select
from a Predefined List
Notes:
- After the name is entered, the Register will automatically suspend the Transaction. The Journal will be cleared and a new transaction can be started.
When set as On with Prompt for Action
- Tap the Suspend icon
- Give the transaction a Name, or select
from a Predefined List - Select to either Suspend or Resume
Register can be set to automatically display only the suspended transactions assigned to the currently signed on staff member. This functionality is set in the Configurations in the Portal.
This can be overridden by tapping the filter button at the bottom of the Dialog and selecting All Staff, which will display all Suspended Transactions, or selecting a Specific Staff Member in the list which will display the Suspended Transaction for that Staff Member. However, on the next launch of the Suspended Transaction dialog, the filter (if enabled) will be applied again.