What is the difference between copying and moving Bot topics?
Copying or moving topics can save you time on re-creating the same topic in multiple Bots. Copying a topic creates an identical copy of that topic in another Bot. Moving a topic deletes the topic from the original Bot and moves it to another.
NOTE: you can only use this functionality if you have the Train Bots permission. Please email success@goboomtown.com if you wish to get the permission.
How do I copy a Bot topic to another Bot?
- From the main navigation menu on the left, go to Bots > Bots and double click on your Bot or click on (Pencil) to open it.
- On the left navigation bar of the Bots modal, select (Topics).
- Click once on the topic(s) you wish to copy.
- Click on at the top of the Bot Topics modal. This will open the Move Topic(s) to Another Bot modal.
- Bot: search for the destination Bot or select it from the dropdown.
- Create Copy: toggle ON to copy the topic(s).
- Click Copy. The copied topics will now be available to view and edit in the destination Bot.
How do I move a Bot topic to another Bot?
- Go to System → Bots and double click on your Bot or click on (Pencil) to open it.
- On the left navigation bar of the Bots modal, select (Topics).
- Click once on the topic(s) you wish to copy.
- Click on at the top of the Bot Topics modal. This will open the Move Topic(s) to Another Bot modal.
- Bot: search for the destination Bot or select it from the dropdown.
- Create Copy: keep toggled OFF to move the topic(s).
- Click Move. The moved topics will now be available to view and edit in the destination Bot. NOTE: they will be deleted from the original Bot.