Surcharge

Last Updated: September 5, 2023

Surcharges can be added to the current transaction by the Staff Member. Like Discounts, Surcharges can be added by the currently logged in Staff Member using either price or percentage values, or by using Fixed Surcharges.

  • Surcharges created in the Register Portal can be Price or Percentage based and include assigned tax codes, or those that are not ‘fixed’ will be assigned a tax value based on the other taxes used in the transaction. You can create predefined Surcharge values that will display when tapping the Surcharge button. 
  • This functionality can be set to specific users of the Register.
  • If you do not create any Fixed Surcharges, the default Price and Percentage Surcharges will still be available.

* Surcharges can be added at anytime before, during, or just before tendering in Landscape Mode, but in Portrait Mode can only be added once tendering has begun.


Adding a Surcharge (Landscape Mode)

  1. Tap on the Surcharge Button or
  2. Select the Surcharge from the list
  3. Enter the Surcharge Value
  4. Tap Enter
  5. Tap Apply
  6. Complete Supervisor Approval if enabled

NOTES

  • If the Config Key Confirm Applying a Tip Or Surcharge is set to NO, step 5 will not be necessary.

Adding a Surcharge (Portrait Mode)

  1. Add the products to the transaction
  2. Tap the Pay button
  3. Tap on the Surcharge Button
  4. Select the Surcharge from the list
  5. Enter the Surcharge Value
  6. Tap Enter
  7. Tap Apply
  8. Complete Supervisor Approval if enabled

NOTES:

  • If the Config Key Confirm Applying a Tip Or Surcharge is set to NO, step 7 will not be necessary.



I found this article helpful
I did not find this article helpful