Cash Drawer Not Opening

If the cash drawer is not opening when completing cash transactions on the application there are a number of items to check.

• Check the cash drawer is not locked
• Check the cash drawer is plugged in to the correct port on the Printer or Device
• Check the Hardware section of the Profile to make sure the cash drawer dropdown is using the correct option for that device

• Make sure the device is not in training mode – as the cash drawer does not open for transactions in training mode