Allergen Alert

Allergies Alert

Last Updated: September 5, 2023

NOTES

  • When adding or editing Allergen alerts to a Container Product, all associated Fixed Measure Products will also receive the alert and any changes made to the Container Product alerts.
  • Allergen alerts are added to the product either by manually adding through the Portal or Client, or through the Import Function of the Portal.
  • You can set the Register to automatically display the Allergen Alert when adding the product to the transaction.
    • If you set the alert NOT to automatically display, the product will be added to the transaction without any warning.
    • If you set the alert to automatically display, on adding the Product the Register will display the dialog showing the Allergen Alert, and the Staff Member will be offered two options:
      • CANCEL will abort adding the product to the transaction. (This will not be considered as a Voided product for reporting purposes.)
      • OK will add the product to the transaction.
  • Depending on how you have setup the receipts configurations, Allergens can be printed on the Customer’s receipt. 

When Allergen Alerts have been added to a product and set to automatically display, the Register will show the following dialog to the Staff Member, and If using Customer Facing Displays, to the Customer..

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  • Tapping CANCEL will not add the product to the transaction. This action is not considered as voiding, and will not affect Reports.
  • Tap OK to accept the Allergen Alert and add the product to the transaction

Add Allergen Alert to Product

  • Add to new product
  • Add to existing Product
    1. Click Stock in the Menu Bar
    2. Click Products
    3. Carryout a search for the product
    4. Click the Edit icon
    5. Add the Allergen Information
    6. Select if the Alert should automatically display
    7. Click Save
    1. Click Stock in the Menu Bar
    2. Click Products
    3. Carryout a search for the product
    4. Click the Edit icon
    5. Add the Allergen Information
    6. Select if the Alert should automatically display
    7. Click Save



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