What are Proactive cloud scans?
Proactive cloud scans are a set of monitoring pings that aim to provide further insight into the health, performance and connectivity of a product via the Product's cloud API endpoints. Proactive cloud scans allow you to identify if a product that you monitor loses connection to its cloud endpoints. This is helpful for quickly identifying the root cause of why a product may be offline (i.e., differentiating between LAN, WAN, and other potential points of failure).
What insights can I draw from Proactive cloud scans?
From connectivity issues on a LAN or WAN level to the product/device itself going offline, there are many reasons behind why a connection has dropped. Whether you're experiencing a cloud outage or problems with your WiFi or router, Proactive cloud scans do not only inform you of the connectivity status of your product but also identify the root cause of the dropped connection.
What is the value?
Proactive cloud scans allow the user to monitor not only the connectivity of a device (Online/Offline) but also the reasons behind a dropped connection, thereby providing a more comprehensive connectivity monitoring experience.
